To prepare for multi-factor authentication and the use of Nextech Logins in the coming months, we have changed the flow of accessing a patient account in the Consult, Snap & Dashboard apps. Please see the following video to learn about the changes. These changes will take place on Friday, June 28th. For an announcement page and a list of FAQs, please see this link.
I am still unsure about photo taking
Marianne, please reach out to our support team at [email protected] or (888) 805-6005, and they can schedule additional training/help for you.