Did you know TouchMD has a robust help website? We have a thorough collection of instructional articles and videos to help you with almost any TouchMD related question. TouchMD’s help site has information on various topics including: Training new staff Tips and explanations of new features Best practices for existing…
Did you know that patients can upload pictures to the MyTouchMD app from home? If a patient calls in to your office with a complication after a procedure, ask the patient to upload a picture to their MyTouchMD account. When the patient comes in for a consultation, all of the…
We’ve recently add a new feature designed to help you check the status of TouchMD. If you’re experiencing issues, pull up this page to see what’s going on. Green message indicates everything is working. Yellow indicated one or more applications are not available or are experiencing issues. Red indicates there…
Tip of the Week: Create a welcome packet! Use the TouchMD Homework feature to build a welcome packet for new patients. Fill you packet with engaging custom content to help your new patients get to know you and your practice. To create a Welcome Packet, follow these instructions: Login to…
Tip Tuesday: One of the most common questions our support team gets is how to add new staff to your TouchMD account. Adding new staff is quick and easy if you follow these instructions: Login as an admin to dashboard.touchmd.com Select “Settings” Select “Staff List” and the “+” Enter staff…
Tip of the Week: TouchMD’s advanced drawing tools allow you to markup a patient pictures with ease. Use TouchMD’s line snapping feature to create perfectly vertical and horizontal lines across the patients face or body, helping you illustrate symmetry in your patients pictures. The line snapping tool can also be…
Tip of the week: Create a myTouchMD account for your patients and have them download the app as soon as they check in! Patients will be educated during their wait time by looking through products and procedures you offer. Staff can then view patient activity and pass the information along…
Tip of the week: Capture their review! Did you know that you can easily capture positive reviews from your best patients right in TouchMD? You can then display your best reviews from your favorite sites in your TouchMD presentation. Your list of positive reviews will grow and your patients will…
Tip of the week: Lock in your settings! Have you found the perfect combination of adjustments for patient photos within TouchMD Snap? We recently released a feature that allows you to lock in your temperature and tint adjustments. Look for the lock symbol in the “Adjustment” icon in SNAP. Once…
Using an AppleTV and AirPlay, you can mirror your iPad to a much larger screen. Use this in your consult rooms to clearly illustrate on patient images, review before and afters together or allow patients to explore products and procedures. Also, it’s a great solution for practices that normally have…