Tip of the week: Speed it up! Consider increasing your office internet speeds to improve efficiency. Most offices don’t realize that the basic WiFi package that a provider offers may not be enough when you consider the number of devices trying to connect. You have all of your office equipment,…
Track your patients! Did you know that you can quickly check to see if patients are logging in and what they are looking at? Use this info to see which products and services are trending in your practice and which patients are serious about booking a procedure. Click here to…
Tip of the week: Aftercare is a cinch! The myTouchMD patient app is a HIPAA compliant solution for following up with your patients post-procedure/injection. Patients can easily take and upload selfies that will go directly into the patient’s file within TouchMD. You or your staff can easily pull them up…
Tip of the week: Familiarize your patients with TouchMD. Invite your patients to interact and use TouchMD while in the office. Patients can interact with the system while they wait, with you during their consultation, and they will receive a reminder before leaving the office that they can access the…
Consult v4.11.2 is available now in the Apple App Store for the iPad*. Update changes include: Updated Consents to show when a required element is not completed Added support for the new iPad Pro models Added support for the new Apple Pencil *Requires iOS 11 or higher be installed on…
Many practices are using raffles to successfully incentivize patients to log into TouchMD. Patients must show your staff that they have downloaded the app and have logged in to receive a raffle ticket. You could also pair this with a referral program where every referral gives the patient one more…
Tip of the week: Within your practice, designate a “TouchMD Champion” or an individual who will be in charge of learning TouchMD inside and out. You, of course, get unlimited online training through your account manager, but having one staff member that can help train new staff members in person will…
Tip of the week: This week’s tip goes “hand-in-hand” with the past two tips. Not only should staff members be educated about the benefits of TouchMD, but they also need to know the process intimately. Have your staff members add themselves as patients and learn how to navigate the myTouchMD…
Tip of the week: Many offices want to provide a waiting room solution, but might not want to provide iPads or tablets to each patient in the waiting room. With TouchMD, your staff can help patients download the myTouchMD app as soon as they check in. Patients will be entertained…
Tip of the week: Educate your staff on the benefits of TouchMD. We all know that your staff members are the life-blood of your practice and typically they have the final interaction with your patient during the consult. If they understand the benefits of TouchMD and can communicate those benefits…