eClinicalWorks Overview

eClinicalWorks: How it Works

Create TouchMD accounts using eClinicalWorks

• When patient accounts are created or scheduled for an appointment in eClinicalWorks they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). Note: that only basic patient demographics will be sent to TouchMD to create an account.

Send consents from TouchMD to eClinicalWorks

• Consents will transfer from TouchMD to eClinicalWorks.
  • Patient consents uploaded into the TouchMD system can be pushed to eClinicalWorks automatically.
• Choose to use dashboard.touchmd.com to manually send patient consents back to eClinicalWorks.

Send pictures from TouchMD to eClinicalWorks

• Currently not offered by eClinicalWorks.
• TouchMD offers a solution for practices who would like to manually move patient pictures and consents from TouchMD to their EMR/EHR/PM. This is called Local Backup. More information may be found here.

eClinicalWorks: Steps to Integrate

1. Pay the TouchMD Integration Setup Fee
2. Contact your eClinicalWorks representative and indicate that your practice would like to integrate with TouchMD.
3. Contact your TouchMD Client Success representative or [email protected] and supply your IT’s and your eClinicalWorks reps’ contact information and confirm that you have contacted eClinicalWorks.
4. A TouchMD Integration Specialist will work behind the scenes to setup the integration between eClinicalWorks and TouchMD.
5. A TouchMD representative will reach out to confirm the completion of this integration.

eClinicalWorks: How long will it take to integrate?

TouchMD will start working on your request within 24 – 48 business hours. However, setup and completion of an integration requires coordination and scheduling with the eClinicalWorks technical team. On average, eClinicalWorks integrations take 2 – 4 weeks to complete.

eClinicalWorks: What does it cost?

There is a one-time fee to setup an integration with eClinicalWorks. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the eClinicalWorks interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your EMR/EHR/PM system. The monthly fee is to maintain the connection between TouchMD and your EMR/EHR/PM system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and EMR/EHR/PM system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.