EMA by Modernizing Medicine (modmed) Overview

EMA by Modernizing Medicine: Integration Quick Facts

• Integration Type: API Connection*
• Managed by: TouchMD
• Patient Creation: Available
• File Transfer (JPG/PDF): Available
• Syncing Interval: Every 10 minutes for new, edited, or scheduled patients.  File transfer within 2 minutes.

EMA by Modernizing Medicine: How it Works

Create TouchMD accounts using EMA

When patient accounts are created or scheduled for an appointment in EMA, they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). Only basic patient demographics will be sent to TouchMD to create an account.  Note: This process may take up to 10 minutes before TouchMD receives the patient’s information from EMA (ModMed) and the patient account is created TouchMD.

Sending pictures and consents/documents from TouchMD

• Patient pictures saved in the TouchMD system will automatically transfer to the “document category” of your choice in EMA.
• Patient consents or documents saved in the TouchMD system will automatically transfer to the “document category” of your choice in EMA.

Initial TouchMD patient account creation

As a part of the EMA (ModMed) integration setup process a TouchMD patient account will be created for any patients that have been added, modified, or scheduled in EMA (ModMed) within the last 180 days.  The EMA (ModMed) patient record must contain a full name and date of birth to be created in TouchMD during this process.

EMA by Modernizing Medicine: Steps to Integrate

1. Unless already included in your contract, pay the TouchMD Integration Setup Fee
2. Send an email request to the Modernizing Medicine team at [email protected], and indicate that your practice would like to integrate with TouchMD.
3. The Modernizing Medicine team will create an order form and explain additional charges associated with maintaining an interface with TouchMD during this step.  Completion of this order form will start the implementation process and you will receive an email with the steps needed to take to finalize the integration within 24-48 hours post-contract signing.
4. Once step 3 is completed, send the following information to [email protected]:
   • Your EMA URL (ex. northmain.ema.md)
   • The name of the EMA document category you would like your TouchMD images sent to.
   • The name of the EMA document category you would like your TouchMD consents / documents sent to.
     Document Category Management

     For instructions on how to manage/create your document categories in EMA, please see the article attachment below named “Practice Settings – Document Categories Clinical Suite”

   • The EMA ID created during the implementation process in step 3. DO NOT SEND your password at this time.
5. Send the EMA Password created during the implementation process in step 3 to [email protected] in an encrypted email. If you are unable to encrypt an email (speak with your IT FIRST to learn if possible), email [email protected] requesting that an encrypted email be sent to you to retrieve your password. 
6. A TouchMD Integration Specialist will work behind the scenes to complete the integration setup between EMA and TouchMD.
7. TouchMD Client Success or Support representative or a TouchMD Support representative will reach out to confirm the completion of this integration, and provide additional training if needed.

EMA by Modernizing Medicine: How long will it take to integrate?

TouchMD will complete your request within 24 – 48 business hours. However, setup and completion of an integration requires prior coordination with the Modernizing Medicine team. On average, EMA by Modernizing Medicine integrations take 2 – 4 days to complete.

EMA by Modernizing Medicine: What does it cost?

There is a one-time fee by TouchMD to setup an integration with EMA by Modernizing Medicine. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the EMA by Modernizing Medicine interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your EMR/EHR/PM system. The monthly fee is to maintain the connection between TouchMD and your EMR/EHR/PM system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and EMR/EHR/PM system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.