Criterions: How it Works

Create TouchMD accounts using Criterions

When patient accounts are created or scheduled for an appointment in Criterions they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). Note: that only basic patient demographics will be sent to TouchMD to create an account.

Send pictures and consents from TouchMD to Criterions

Pictures & consents will transfer from TouchMD to Criterions.
- Patient pictures uploaded into the TouchMD system can be pushed to Criterions automatically.
- Patient consents uploaded into the TouchMD system can be pushed to Criterions automatically.
Choose to use dashboard.touchmd.com to manually send patient pictures and/or consents back to Criterions.

Criterions: Steps to Integrate

Pay the TouchMD Integration Setup Fee (an invoice will be supplied by your TouchMD Account Manager)
Contact your Criterions representative and indicate that your practice would like to integrate with TouchMD.
Contact support@touchmd.com and supply your IT’s and your Criterions reps’ contact information and confirm that you have contacted Criterions.
A TouchMD Integration Specialist will work behind the scenes to setup the integration between Criterions and TouchMD.
TouchMD Support or a TouchMD Integration Specialist will reach out to confirm the completion of this integration.

Criterions: How long will it take to integrate?

TouchMD will start working on your request within 24 – 48 business hours. However, setup and completion of an integration requires coordination and scheduling with the Criterions technical team. On average, Criterions integrations take 2 – 4 weeks to complete.

Criterions: What does it cost?

There is a one-time fee to setup an integration with Criterions. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the Criterions interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your EMR/EHR/PM system. The monthly fee is to maintain the connection between TouchMD and your EMR/EHR/PM system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and EMR/EHR/PM system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.

How do I learn about the fee specifics?

For specifics on the cost of the setup fee and the monthly fee, please contact support@touchmd.com or call 888.805.6005.

Alert

Your EHR/PM software provider may charge additional fees to setup and maintain an interface with TouchMD. TouchMD is not responsible for payment of any fees assessed by your EHR/PM software provider

Criterions

Criterions Overview