Learn how to integrate TouchMD with Mindbody and how this integration works.

Mindbody: How it Works

Create TouchMD patient accounts using Mind Body

When patient accounts are created or edited in Mindbody they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). Note: that only basic patient demographics will be sent to TouchMD to create an account.

Extracting Pre-existing Patients

A practice may be request that TouchMD extracts pre-existing patient accounts in Mindbody to TouchMD. To do so, please supply the following:

Mindbody SiteID,
Temporary Mindbody staff account for client access,
The amount of data desired. i.e., 6 months, 1 year, 2 years, all available patients, etc… Please note that for a patient to migrate to TouchMD, the patient account must have a valid first name, last name, and DOB.

Send pictures and consents from TouchMD to Mindbody

Currently not offered by Mindbody.
TouchMD offers a solution for practices who would like to manually move patient pictures and consents from TouchMD to their EMR/EHR/PM. This is called Local Backup. More information may be found here.

Mindbody: Steps to Integrate

Pay the TouchMD Integration Setup Fee.
Supply your Mindbody SiteID to your TouchMD Client Success representative or support@touchmd.com.
A TouchMD Integration Specialists will utilize your Mindbody SiteID to activate your integration between Mindbody and TouchMD.
Your TouchMD Account Manager or a TouchMD Integration Specialist will reach out to confirm the completion of this integration.

Extracting Pre-existing Patients

A practice may be request that TouchMD extracts pre-existing patient accounts in Mindbody to TouchMD. To do so, please supply the following:

Mindbody SiteID,
Temporary Mindbody staff account for client access,
The amount of data desired. i.e., 6 months, 1 year, 2 years, all available patients, etc… Please note that for a patient to migrate to TouchMD, the patient account must have a valid first name, last name, and DOB.

Mindbody : How long will it take to integrate?

TouchMD will start working on your request within 24 – 48 business hours. On average, Mindbody integrations take 1 – 3 days to complete.

Mindbody: What does it cost?

There is a one-time fee to setup integration with Mindbody. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the Mindbody interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your EMR/EHR/PM system. The monthly fee is to maintain the connection between TouchMD and your EMR/EHR/PM system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and EMR/EHR/PM system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.

How do I learn about the fee specifics?

For specifics on the cost of the setup fee and the monthly fee, please contact support@touchmd.com or call 888.805.6005.

Alert

TouchMD is responsible for payment of all fees assessed by Mindbody to maintain the API Webhook connection. There should not be any additional charges from Mindbody for this integration.

Mindbody

Mindbody Overview