Encourage patients to download the myTouchMD app to submit pictures through a HIPAA compliant portal from home. Many clients use the myTouchMD app during a telemedicine call to receive pictures for evaluation. Other clients love this same feature to receive after pictures following a successful procedure. Patients will feel at…
Tip of the week: Give your patients a reason to long in through TouchMD exclusive coupons. You or your account manager can upload a promo or coupon to your TouchMD presentation. You would then inform your clients that a special coupon can be found within TouchMD and they will need…
Tip of the week: Let’s make this easy! Your patients want a phenomenal experience and you want to give it to them. With TouchMD patient cards, you can easily share or give out the attached (print-ready) handout to help your patients quickly download, log in and elevate their experience. Successful…
Tip of the week: To increase patient engagement your team needs to communicate the benefits of TouchMD to your patients. You can introduce TouchMD as a cutting edge software that your practice uses to educate your patients about the product/procedure that they are interested in. Also, mention that they can…
Beginning this Tuesday (Sept. 11), TouchMD support is committed to providing weekly tips and practices meant to improve your experience with our services. TouchMD’s “Tip Tuesday” will also allow you the opportunity to share feedback and additional tips of your own, many of which will be highlighted on our social…
The following changes and bug fixes were made to the TouchMD admin dashboard: Manage Content Added a new “Billboard” layout. This layout displays a single large image of any size or orientation that can display on a sheet (no title or subtitle). Learn more about the Billboard layout and when…
Capture v1.14 includes the following changes: After successful upload of the selected images, the user is automatically returned to the patient search screen. This requires a new patient to be selected for each upload session, thus reducing the chance of user error uploading images to the wrong patient account. A…
SNAP v2.8 update is available now in the Apple App Store* for the iPhone & iPad. This update includes Face ID for the iPhone X, and Touch ID for an iPhone 5s or later, iPad 5th generation or later, iPad Pro, iPad Air 2, or iPad mini 3 or later. Click…
Updates are available now in the Apple App store for all of our Apple iOS Apps: MyTouchMD for Patients v2.7.0 Added “My Profile” to allow Patients to view/edit their TouchMD profile information. TouchMD Consult for Staff v4.8.5 Fixed syncing issues for large video files Added the ability to refresh the…
The Account Management team discusses the different ways that you can get your patients to engage with TouchMD.