It is important to keep your devices’ Operating Systems and TouchMD software up to date. Failure to do so could put your practice at risk of penalties imposed for “willful neglect” of the HIPAA Security Rule.
Checking for OS Updates
Windows
- Open the Windows menu and select the Windows “Settings” icon:
- Select “Update & security”:
Any available updates will display in this area; run any available updates. Check for updates if desired.
Apple iPad/iPhone
- Select the “Settings” App
- Under “General” settings, select “Software Update”
Any available updates will display in this area; run any available updates.
Checking for App Updates
Windows
- Select the Microsoft Store App from your Windows Start menu, or it may be on the Desktop taskbar:
- Search for the TouchMD app in need of an update; e.g. TouchMD Consult
Any available updates will display in this area; run any available updates. We recommend that you enable automatic app updates, click here for detailed instructions.
Apple iPad/iPhone
- Select the Apple “App Store”
- Search for the app to update, i.e., TouchMD Consult
- Select Update
Any available updates will display in this area; run any available updates. We recommend that you enable automatic app updates, click here for detailed instructions.
Checking the App Version Number
Click here to see current TouchMD version numbers.
Consult
- Open the Consult app and select the App Menu in the upper right corner of the screen:
- Select the “Control Panel” option at the bottom of the App Menu:
The app version number will be listed at the bottom right of the screen.
Snap for Apple
Option 1:
- Open the Snap app
- Log into the Snap app with your TouchMD username and password
- Tap the Settings Menu
- The Snap and OS versions are displayed at the bottom of the ‘Settings’ page:
Option 2:
- Select “Settings”
- Search for “Snap”
- Select TouchMD Snap
The app version number will be under Snap Settings and next to Version.
