Intergy – Greenway Health Overview

Intergy: How it Works

Create TouchMD accounts using Intergy

• When patient accounts are created or scheduled for an appointment in Intergy they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). Note: that only basic patient demographics will be sent to TouchMD to create an account.

Send pictures and consents from TouchMD to Intergy

• Currently not offered by Intergy.
• TouchMD offers a solution for practices who would like to manually move patient pictures and consents from TouchMD to their EMR/EHR/PM. This is called Local Backup. More information may be found here.

Intergy: Steps to Integrate

1. Complete and return a HIPAA Agreement (please see article attachments or request a copy from your TouchMD Account Manager). Please return this to your TouchMD Account Manager via email or via fax at 435.867.1254
2. Pay the TouchMD Integration Setup Fee (an invoice will be supplied by your TouchMD Account Manager)
3. Contact your Intergy representative and indicate that your practice would like to integrate with TouchMD.
4. Contact your TouchMD Account Manager and supply your IT’s and your Intergy reps’ contact information and confirm that you have contacted Intergy.
5. A TouchMD Integration Specialist will work behind the scenes to setup the integration between Intergy and TouchMD. Please note, assistance from your team may be required to setup this integration. A TouchMD Integration Specialist will call and walk you through any assistance required.
6. Your TouchMD Account Manager or a TouchMD Integration Specialist will reach out to confirm the completion of this integration.

Intergy: How long will it take to integrate?

TouchMD will start working on your request within 24 – 48 business hours. However, setup and completion of an integration requires coordination and scheduling with the Intergy technical team. On average, Intergy integrations take 2 – 4 weeks to complete.

Intergy: What does it cost?

There is a one-time fee to setup an integration with Intergy. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the Intergy interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your EMR/EHR/PM system. The monthly fee is to maintain the connection between TouchMD and your EMR/EHR/PM system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and EMR/EHR/PM system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.