Nextech

Learn about the Nextech Integration.

Nextech Overview

Nextech: Integration Quick Facts

• Integration Type: API Connection*
• Managed by: TouchMD
• Patient Creation: Available
• File Transfer (JPG/PDF): Available
• Syncing Interval: Every 5 minutes for new, edited, or scheduled patients.  File transfer within 2 minutes.

Nextech: How it Works

Create TouchMD accounts using Nextech Select or Practice+ APIs 

When patient accounts are created, edited, or scheduled for an appointment in Nextech they will be also be added to TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged). This process may take up to 5 minutes before TouchMD receives the patient’s information from Nextech and the patient account is created TouchMD.

Send pictures and consents from TouchMD to Nextech Select or Practice+

Pictures & consents can transfer from TouchMD to Nextech (optional setting):

• Patient pictures* saved in the TouchMD system can be added to Nextech automatically.
• Patient consents or document saved in the TouchMD system can be added to Nextech automatically.

• Choose to use dashboard.touchmd.com to manually send patient pictures and/or consents back to Nextech.

Initial TouchMD patient account creation

As a part of the Nextech integration setup process a TouchMD patient account will be created for any patients that have been added, modified, or scheduled in Nextech within the last 180 days.  The Nextech patient record must contain a full name and date of birth to be created in TouchMD during this process.

Nextech: Steps to Integrate

Select and Practice+ API

1. Complete and sign a HIPAA Agreement (please see article attachments or request a copy from your TouchMD Account Manager).
2. Your TouchMD Account manager will create an integration support ticket for you.
3. Have a “Super Nextech Community User* ” in your practice take a few minutes to follow the steps in the attached “Nextech Client Community Portal API Access Request Instructions” to request TouchMD API access.  Please note: In step 4 of these instructions you will need to select ‘TouchMD API Access’ from the product list.
4. The Nextech API team will process your request to setup the TouchMD API access.  When this is complete, they will notify the TouchMD team.
5. Using the information received from the Nextech API team, a TouchMD Integration Specialist will activate the API connection between TouchMD and Nextech.
6. Upon activation, the past three 3 months of patient data from NexTech will be used to initially create patient accounts in TouchMD.  Please note: patients accounts that are not created during this initial process will be added to TouchMD when a patient is added, edited, or scheduled in Nextech.
7. Your TouchMD Account Manager or a TouchMD Integration Specialist will reach out to confirm the completion of this integration request.

Nextech: How long will it take to integrate?

Nextech will start working on your request within 24 – 48 business hours. However, setup and completion of an integration requires coordination between the TouchMD and Nextech technical teams. On average, Nextech API integration setups take up to 1 week to complete.

Nextech : What does it cost?

There is a one-time fee to setup an integration with the Nextech Select and/ Practice+ API. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the Nextech API interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and Nextech. The monthly fee is to maintain the connection between TouchMD and Nextech system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and the Nextech systems. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.