Please note, that Canon Connect may not be currently available to your practice. To learn how you may enable Canon Connect, please contact your Account Manager.
Wired Canon© Connect with Live View is ONLY available on Apple iPads running iOS 15 or higher and the Snap app running version 2.21.0 or higher.
- Open and log into the Snap app with your TouchMD username and password
- Make sure your camera is connected to the iPad and power on your camera. (Ensure that you have an empty SD card in the camera)
- Search for the desired patient
- Select “Session”
- Review the Save Options and select “Start”
- A message should pop at the top of the Snap showing your connection status to the Canon Camera. After a few seconds this message will disappear, however your camera will remain connected until you power off your camera at which time a new message will let you know your camera is disconnected. NOTE: If the camera automatically powers off during the photo session, just cycle off/on the camera’s power switch to restore the connection
You will be brought into the “Live View” mode automatically as seen above.How Do I Use the Gridlines and Ghosting Overlays?Note that you may utilize Snap’s Sequencing, Gridlines or Ghosting features before you take the photos to increase consistency between before and after photos. Need to learn how to use Gridlines? Select here. Need to learn how to use Ghosting? Select here.
- Take the desired photos of the patient with your Canon camera either by pressing on the camera’s shutter button or the built-in shutter button in the Snap app
- The photos will be added to the file queue. If your Save Options were set to “Auto Upload” they will automatically upload. If your Save Options were set to “Manual Upload“, tap “Upload”
Switching Camera ModesIf needed, you may switch to different cameras by select the camera icon. This will allow you to swtich from the iPad camera to the Canon Camera
