About DermPro
DermPRO is the aesthetics industry’s premier managed e-commerce and marketing platform. Today’s state-of-the-art marketing strategies depend on e-commerce, and DermPRO has been serving dermatology practices, plastic surgeons, and medical spas with e-commerce for 8 years.
Offering turn-key packages for everything from Memberships, Injectables Regimens and VIP Clubs, to Integrated E-commerce Sites with Merchandizing & Promotions, to Targeted Email Marketing and more, DermPRO’s full-featured solutions engage patients, encourage loyalty, and promote your practice with professional, targeted content that ensures a positive user experience and patient satisfaction.
See more info at: https://www.dermpro.com/
Integration Quick Facts
- Integration Type: API Connection
- Managed by: DermPro
- Patient Creation: Available
- File Transfer (PDF): Available
- Syncing Interval: Patient creation and file transfer within a few minutes
DermPro: How it Works
When quotes are created in DermPro, they will be sent to a matching patient account in TouchMD. If the Patient’s account does not exist yet in TouchMD, DermPro will create a new patient account in TouchMD (first name, last name, and DOB are required; a patient email address is highly encouraged) prior to sending the qoutes.
DermPro: Steps to Integrate
- Contact your DermPro representative and let them know that you would like to integrate with TouchMD.
- Send an email to [email protected] and let them know you’ve started the process with DermPro to integrate with TouchMD. Include the name and contact information of the DermPro representative you are working with.
- Complete the billing (invoice) process with TouchMD.
- DermPro and TouchMD will work behind the scenes to configure the integration.
- Your DermPro representative will reach out to you confirm the completion of this integration.
DermPro: How long will it take to integrate?
TouchMD will start working on your request within 24 – 48 business hours. However, setup and completion of an integration requires coordination and scheduling with the DermPro technical team. On average, DermPro integrations take 5-7 days to complete.
DermPro: What does it cost?
There is a one-time fee to setup an integration with DermPro. An additional fee will be added to all subsequent TouchMD Monthly Maintenance invoices to maintain the DermPro interface. The setup fee is to cover the time and resources spent by our IT and Integration teams to configure the integration between TouchMD and your DermPro system. The monthly fee is to maintain the connection between TouchMD and your DermPro system. With the integration, our system stores specific encrypted information on our server for each patient account to correctly link the patient between TouchMD and the DermPro system. Storage of this information comes at a cost from our server host and the monthly fee covers those costs.
For specifics on the cost of the setup fee and the monthly fee, please contact [email protected] or call 888.805.6005.
Your marketing software provider may charge additional fees to setup and maintain an interface with TouchMD. TouchMD is not responsible for payment of any fees assessed by your marketing software provider.