Finding a TouchMD Patient ID

On occasion to assist support with troubleshooting, we may ask you to provide a patient’s TouchMD Patient ID. The instructions below will help you locate this number.

  1. Log onto dashboard.touchmd.com
  2. Select “Patients”
  3. Search for and select the desired patient
  4. In the URL, locate the number after “Customer/” for Example: manage-customers.touchmd.com/#/Presentations/1360/Customer/2589682 
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Updated on December 19, 2025

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