Playlist is now available to your patients WHEREVER they are! Whether they are at home, in a parking lot, at a friend’s or a loved one’s home, or any other location, Playlist is there to view. Not only are they able to watch ads about the different services and products offered by your practice, they may also “heart” any service that interests them which is then stored in the patient’s Interest Tab in the Consult app or via patient’s Timeline on the Dashboard for your review. Best practice use of this information is to Recommend additional information to the patient to further their education. This article discusses how Playlist via the patient experience works (myTouchMD app)
Learn how your patients may view Playlist via the myTouchMD app WHEREVER they are! This video discusses the features of Playlist via the myTouchMD app and best practices for your practice after your patient has engaged in Playlist.
This particular feature will be available if Playlist is an active feature for your TouchMD system. If you are interested in using Playlist, please contact your TouchMD Account Manager.
Assisting a Patient to View and Interact with Playlist via the TouchMD Patient Experience
For patients to view Playlist via the TouchMD Patient Experience, Playlist must be active. To activate Playlist, reach out to your TouchMD Account Manager. To learn more about Playlist, select here.
This video describes the experience of Playlist via the myTouchMD app as if to a patient.
Playlist is currently only available via the myTouchMD patient app. To view Playlist via the patient experince, patients will need to install and log into the patient app.
Have your patient do the following:
Step 1: Install the myTouchMD app from the app store & log into the app
Step 2: View Playlist will at the top of the Timeline.
Patients may scroll down their Timeline to view additional educational material and Playlist will remain at the top. If the patient views any of the materials listed on their Timeline, Playlist will pause and resume when they return to the Timeline.
Patients may:
“Heart” Their Favorite Services
Pause Playlist
Unmute or Mute Playlist
Patients will be able to manage the volume of Playlist with their device’s built-in options.
