Please note, that some features listed here may not be currently available to your practice. To learn how you may enable these features, please contact your Account Manager.
This feature is currently only available on an Apple iPad
Recording a teleconsult is available for an additional fee (in addition to the purchase of teleconsult) to cover the cost incurred for the processing and storage of recordings. To learn how to enable recording, please contact your Account Manager.
Pricing:
1-2 Providers $89/month
3-5 Providers $109/month
6+ $129/month
Learn how to record a TeleConsult. Please note that the ability record is a paid feature. Monthly service charges apply.
The longer the recording of your teleconsult is, the longer the video processing and uploading will take. Please allow for some time for this action to take place. It may take up to 24 hours.
- Begin by accessing a patient account
- Select the Patient Tab
- Select “TeleConsult”
- Verify the patient’s info, check the box next to “Record Consult”, and tap “Start”
- As the teleconsult is conducted, the provider’s video feed or shared-screen along with the patient’s video feed will be recorded
- To stop recording and end the teleconsult, tap the “End” icon
The recording will begin processing and will populate in the patient’s Gallery once it is available. The recording will be labeled as “Video Consultation” and be automatically hidden from the patient’s view.
Showing/Sharing the TeleConsult Recording:
- Begin by accessing a patient account
- Select the Patient Tab
- Select “Gallery”
- Tap “Select”
- Select the recording
- Select “Visibility”
- Tap “Show”
Want to review more detailed information regarding how to using TouchMD for a teleconsult? Select here.