Blast is a subscription-based TouchMD addon product and may not be currently available to your practice. To learn more about Blast or sign up for Blast, select here or speak to your Account Manager.
To manage Blast, log onto the TouchMD Dashbard App and select “Blast”. Note: to manage Blast, the user will need the “Marketing” access role. Select the following link to learn how to manage provider and staff access roles: https://help.touchmd.com/topics/adding-staff-accounts-and-setting-staff-security-roles/
Learn about the TouchMD Blast area of Groups. Groups is an area that allows you to organize your patients into specific audiences to direct your Blast to specific patient groups. Here you may add groups, edit groups, and download CSV files of each group.
For best possible reach results, it is recommended that you select broad ranges and minimize the traits selected. For example, If I wanted to reach all female patients under the age of 50, I would select “Female” under Gender and select “18” as the Min Age and “49” as the Max Age.
- Select and log into the Dashboard app
- Select “Blast”
- Select “Groups”
Here you may:
- Add a New Group
- Edit an Existing Group
- Download a CSV File
Managing Group Traits:
Learn about the different group traits and why you would use them while creating a group.
Min Age:
Min age matches the least possible age desired for your group. (18 is the youngest age possible to select). By selecting a min age under the Min Age area while creating a group, your Blast will be sent to those patients who at or above the min age selected.
Max Age:
Max age mirrors the highest possible age desired for your group. (120 is the oldest age possible to select). By selecting a max age under the Max Age area while creating a group, your Blast will be sent to those patients who at or below the max age selected.
Gender:
Gender determines the desired gender of your group. Gender reflects the gender listed for the patient in TouchMD. (Genders available are: Male, Female, Transgender, Unspecified). By selecting a specific gender under the Gender area while creating a group, your Blast will be sent to those patients who Gender mirrors the gender selected.
Interests:
Interests coincides with TouchMD Playlist. After a patient watches Playlist, they are able to express their interests in the products and services they have viewed. By selecting a specific service/product under the Interest area while creating a group, your Blast will be sent to those patients who expressed interest in that service/product.
Tags:
Tags reflect patient images that have been tagged with a specific tag i.e., #Botox. By selecting a specific tag(s) under the Tag area while creating a group, your Blast will be sent to those patients whose images have been tagged with the tag you have selected.
Recommendations:
Recommendations identify with those patient accounts that have been Recommended a specific Sheet of information in the Presentation Tab of the TouchMD Consult app. By selecting a specific Recommendation(s) under the Recommendation area while creating a group, your Blast will be sent to those patients who have been Recommended the specific Sheet you have selected.
Sheet Views:
While patients explore service and product Sheets found in the Presentation Tab/Services tab listed in your TouchMD, TouchMD tracks what Sheet has been viewed by a particular patient. By selecting a specific Sheet under the Sheet View area while creating a group, your Blast will be sent to those patients who have viewed the specific service/product Sheet(s) you have selected.