This article discusses the three flows available for the sending of TouchMD Welcome Email. The Welcome Email is an email that is automatically sent (may also be sent manually) to patients to invite them to create a password for their account and log into their specific account to view information saved into their account such as; before and/or after images, educational materials, consents/forms, etc…. The flow available to your practice is dependent on the method that patients are registered into the TouchMD system. Please see the information below according to the means you register a patient for TouchMD.
I register my patient via the TouchMD system (Dashboard, Consult, Snap):
The Welcome Email will be sent to your patient after the registration process has been completed via the Dashboard, the Consult app or the Snap app. For optimal patient engagement, we would recommend assigning something to their account for them to review. You may Recommend a topic of interest, assign Homework and/or a Consent, and/or add an image into their account.
My patients are registered via an integration with my EMR/EHR/PM:
Searching for Patients on the TouchMD Dashboard *Be sure to select on the patient’s name after searching for the patient’s account.
My patient self-registers for TouchMD:
The Welcome Email will be sent to your patient after the registration process has been completed via the patient web portal. For optimal patient engagement, we would recommend assigning something to their account for them to review. You may Recommend a topic of interest, assign Homework and/or a Consent, and/or add an image into their account.