Troubleshooting: Snap/Snap Pro Image/Video Orientation
This article discusses troubleshooting techniques when images or videos load into a patient account in the incorrect orientation or is...
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Upload images to a TouchMD patient file securely from an Apple iPhone or an Apple iPad.
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Adding Images from the Photo Roll via Snap
Learn how to upload photos from an Apple iPad/iPhone Photo Roll via Snap Open the Snap app Enter your TouchMD... -
Tagging via the TouchMD Snap App
Learn how to tag a patient image or video during a Snap session while using the built-in shortcut in the... -
Switching Patient Gallery Quality via Snap’s/Snap Pro’s Photo Viewing Mode
As you are browsing patient images in TouchMD Snap/Snap Pro, you may want to view images in different qualities. You... -
Refreshing the Snap Patient List
On occasion it may be necessary to refresh the Snap patient list. This may be because you have recently registered... -
Uninstalling & Reinstalling the Snap App
At times it may be necessary to uninstall and reinstall the Snap app from your device. If needed or directed,... -
Photo Consistency Tips
Before and after photos tell patients a story. It is important to get the best photos possible. Here are a... -
Sharing Patient Files to Third-Parties
Learn how to share patient files to third-parties via the TouchMD Snap app’s sharing capabilities. For example, you want to... -
Simple Studios
Complete system | Complete control Combining any one of the Simple Studios systems and the TouchMD Canon Connect software will... -
Updated App Login Screen
To prepare for multi-factor authentication and the use of Nextech Logins in the coming months, we have changed the flow...